Delivery, Return and Refund Policy

Delivery, Return and Refund Policy

Thanks for shopping at www.allthingssticky.com

Delivery

All delivery costs will be calculated at the checkout depending on weight and sent via Royal Mail, second class standard post.

All orders over £30 to be delivered within the UK are free.

Please note goods are shipped Monday-Friday.

Next day delivery does not apply to weekend deliveries, i.e orders placed on a Friday for Next day delivery will be delivered on the following Monday and any orders placed over the weekend will be processed and dispatched on the following Monday, making delivery Tuesday. Orders placed for Next Day Delivery must be done so before 3pm or they will roll over to the next days processing due to courier collection times. This applies to bank holidays also.

Delivery to Ireland is not available on any of the next day services, normal estimated delivery is 3 days. Please inquire further if you need specialist delivery terms outside of these at info@allthingsticky.com

If you require any specific delivery options please email us at info@allthingssticky,com

If you are not entirely satisfied with your purchase, we're here to help.

Returns

  • You have 30 (change this) calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Sale items are not returnable.

Please use this return address: allthingssticky Returns, Fantastak Ltd, Hillside House, Stewart Close, Eccleshill, Bradford, BD2 2EE.

Refunds

Once we receive your item, we will inspect it and notify you that we have received the returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at info@allthingssticky.com